Every good modern printer can connect to your computer via Ethernet or Wi-Fi. However, what can you do when you get the terrible “offline printer” status error? How do you get your printer back online? Troubleshooting steps to help resolve the printer offline error.
Steps to fix hp envy 7640 printer offline
Check the connection between the computer and the printer. First things first: check all printer cables. Make sure network is securely connected to the printer and computer. Second, check that your network is working. If you have problems connecting to the internet, it is not a problem located on the printer. In this case, our guide on how to fix printer offline on Wi-Fi problems will be helpful. Third, if possible, use another method to connect your computer to the printer. If you are using a Wi-Fi connection, turn to Ethernet and vice versa.
What to do when hp envy 7640 printer says offline
Restart the Printer and Computer. Energy cycling is the act of turning hp envy 7640 printer offline and on again. Advice is ancient technical advice, but you’ll be amazed at how often it works. First, turn off your computer and printer. Then disconnect the printer power cord, wait 30 seconds, and plug it in again. Wait again for the printer to fully turn on — it will not return from standby, so it may take longer than usual. Once the printer is turned on, turn on your computer again and see if the printer is now online.
Run Printer Troubleshooting. Windows 10 includes many troubleshooting solutions that aim to automatically detect and resolve any issues. There is a printer troubleshooter that you can run and hopefully fixes the offline printer error. Press the Windows key + I to open Settings and click Devices> Printers & Scanners. In the right-hand menu, under Relevant Settings, click Run Troubleshooter.
The problem solver will be opened and executed through a series of checks. If you encounter any problems, it will tell you what they are and the steps you can take to resolve them. Even if it does not find any problems, you can click View detailed information to get a breakdown.
Fix hp envy 7640 printer offline in Windows
Disable “Use Printer Offline” mode. You should verify that the “Use Printer Offline” mode is not stimulated. You may have done this randomly or some software may have turned it ON. Press the Windows key + I to open Settings. Go to Devices> Printers & Scanners. Select your printer and click Open Queue. Click the Printer in the toolbar and make sure Use the Printer Offline does not have a tick next to it. If yes, click to disable this.